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Conduct glossary update: what’s out and what’s in? #2
We continue to share our top three changes to regulatory language in the Journey to the FCA released this month by the FSA. Yesterday we ushered in fixed and flexible portfolio and said good bye to...
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Conduct glossary update: what’s out and what’s in? #3
This is the third of our top three linguistic novelties in the Journey to the FCA. Our first was the change from “relationship management” to “fixed and flexible portfolio”, number two took us from...
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“When I grow up I want to be a complaint handler…”: achieving fair and...
www.huntswood.com An edition of this article was first published by Thomson Reuters GRC. © Thomson Reuters Charismatic, high performing and experienced employees have not traditionally been groomed for...
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Mortgage industry: open for business
www.huntswood.com 6th November: hold the date! The Council of Mortgage Lenders’ 2013 mortgage industry conference and exhibition (MICE) is set to be another thought provoking event. With the mortgage...
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Reducing investments mis-selling at home
www.huntswood.com After the announcement that over 200,000 customers may be victims of investment mis-selling by HSBC, financial advice is back in negative media spotlight and therefore the eyes of...
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